Support
XZERES Wind is committed to providing world class service and support to all of our installers and end users. We offer a variety of tools, resources, and assistance to assure the performance and reliability of our wind turbines, and to maximize your value and return on investment.
Global Representative Network
Expert Installation & Support
XZERES Wind's Global Representative Network is comprised of sustainable energy industry leaders for domestic and international sales, installation and support.
Installation
XZERES Wind requires installers to have hands-on experience installing residential and small business wind generators. All XZERES installers are licensed and bonded contractors with experience in contemporary building practices. XZERES Wind looks to its dealers to provide site assessments and local answers to customers' questions. In many cases, dealers will also be called upon to provide installation assistance (or complete turnkey installation) of our wind generators and towers for customers. Dealers are expected to be experienced with and knowledgeable of residential renewable energy, in general, and about wind energy, specifically. Hands-on experience installing a residential wind generator is invaluable experience and is also a pre-requisite to becoming a XZERES Wind dealer.
Support
XZERES Wind has qualified field service technicians deployed to XZERES turbine installation sites for annual maintenance regularly. We also understand you may have questions about installation and maintenance and are committed to supporting our systems and have customer service available. Call Logical Energy today with questions about your system or to schedule maintenance +44 (0) 845 505 2012
XZERES Limited Warranty and Premium Coverage
XZERES Limited Warranty
XZERES Wind Turbines are covered for manufacturing defects and workmanship from the moment they ship. This premium coverage is standard for all of our turbines. Travel time to your site is covered if there is a problem. Crane and other required equipment is covered with prior approval.
10 Year Limited Warranty covers all manufacturing defects and workmanship for turbines, diversion load, components by third party including inverters after the first year.
5 Year Limited Warranty for controller and lightning protection system after the first year.
XZERES Factory Care Program
10 Year Performance Coverage - Extends premium service and covers all manufacturing defects and workmanship plus maintenance team travel time for 10 years. This is our performance package and maximizes turbine up time and includes (3) recommended maintenance visits. This is premium assurance for buyers with serious demand.
5 Year Performance Coverage - Extends premium service and covers all manufacturing defects and workmanship plus maintenance team travel time for 5 years. This is our performance package and maximizes turbine up time and includes (2) recommended maintenance visits. This is premium assurance for buyers with serious demand. This performance coverage can be renewed for 10 years of premium coverage.
Contact Us Today To Learn More
